FAQ

 
 

How do i make an appointment?

While we do not offer online appointment making, you can call either MMC or SWAHS anytime between 8:00 AM to 5:00 PM to schedule an appointment with our providers. When possible, you can come in on the same day!
 

do you accept walk-ins?

Yes. When you arrive, you will be checked-in and triaged to determine your needs.
 

Who do i call after CLOSING?

You can call either phone number for MMC or SWAHS for an on-call provider.

WHAT INSURANCE DO YOU ACCEPT?

We accept most insurance and federal assistance. However, we do not accept any kind of pharmacy card.
 

I can’t afford my PRESCRIPTION medication. What do i do?

We understand the difficulty of trying to purchase prescriptions. A prescription assistance program has been set up with major pharmaceutical companies and BLBAHDB, Inc. to address this need. You’ll need to fill out an application and must have the following:

  1. Proof of income for the entire household. This includes one or more of the following:

    • Copy of current 1040 Federal tax return

    • Copy of Medicare benefits

    • Copy of SSI benefits

    • Copy of pension benefits

    • Copy of Food Stamp benefits

    • Copy of Disability benefits

    • Green Card/Visa/Citizenship papers

  2. Patients cannot have insurance prescription coverage in this program.

  3. Patients must see their physician before applying.
     

WHat about dental services?

We currently refer all dental patients to Franklin Dental at 13040 N Wintzell Ave Bayou La Batre, AL 36509. Walk-ins are welcome. Call (251) 432-4117 to make an appointment. Be sure to bring a valid form of picture ID, insurance (if applicable), proof of income, and payment for a dental fee.